HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPodQ: I am trying to update my ipod and it won't let me... I have done all to do's they give me and still nothing it says it needs inter ... I am trying to update my ipod and it won't let me... I have done all to do's they give me and still nothing it says it needs internet access there is access... more
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Helpful answers
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Dec 10, 2013 5:37 AM in response to pevanickby lllaass,Sounds like this:
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem