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trying to download adobe, don't remember last password?

I got a new version of Adobe and can't install it because I forgot my pasword. Even with the hint, I tried 50-100 variations to the password and none woked. HOW DO I GET A NEW PASWORD IF I CN'T REMEMBER OLD ONE?????????????????????????????????????

iMac, Mac OS X (10.7.5)

Posted on Dec 10, 2013 7:28 AM

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2 replies

Dec 10, 2013 8:25 AM in response to boblueski

Are you talking about your Adobe I.D.? If so, you can call Customer Service and ask to reset your password, or you can make a new I.D. and download from there. If you're eligible for the upgrade pricing and are using that, you will need your old serial number, but you won't need the old I.D.


By the way, the newest Creative Cloud and Creative Suite 6 won't run on a Power PC. I think the newest you can run is CS3 or 4, and you'll need a lot of RAM. You'll have to get those from eBay or Amazon or another reseller.

trying to download adobe, don't remember last password?

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