itunes and app store say cannot connect - I reset all the settings, enabled location services so the

I reset all the settings, enable location services so time and date would be auto, update iOS, re-entered network key - cannot connect to app store continues

iPad 2, iOS 7.0.4

Posted on Dec 10, 2013 10:04 AM

Reply
1 reply

Dec 11, 2013 2:00 PM in response to WausaukeeSD

You must not be connected to the internet via wifi.


The Complete Guide to Using the iTunes Store

http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/


iTunes Store: Associating a device or computer to your Apple ID

http://support.apple.com/kb/ht4627


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


Best Fixes for ‘Cannot Connect to iTunes Store’ Errors

http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/


Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


This works for some users. Not sure why.

Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.


 Cheers, Tom 😉

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