HT203808: If you see an "Incorrect Apple ID or Password" alert when you set up iCloud in the Setup Assistant

Learn about If you see an "Incorrect Apple ID or Password" alert when you set up iCloud in the Setup Assistant

cynthiafromms

Level 1 (0 points)

Q: Keep getting Apple ID or password incorrect message, have changed it about a dozen times, cannot update apps.

I am unable to use icloud, itunes, etc. When I enter my password, I get Apple ID or password incorrect message. I have tried changing it multiple times to no avail.

iPhone 5, iOS 7

Posted on Dec 10, 2013 10:13 AM

I have this question too

Q: Keep getting Apple ID or password incorrect message, have changed it about a dozen times, cannot update apps.

All replies

Helpful answers

by Winston Churchill,

Winston Churchill Dec 10, 2013 10:40 AM in response to cynthiafromms
Level 10 (103,728 points)

Apple TV

Dec 10, 2013 10:40 AM in response to cynthiafromms

Welcome to the Apple Community.

Have you tried deleting the account from your device and then signing back in again.
Reply options

Link to this post

HT203808: If you see an "Incorrect Apple ID or Password" alert when you set up iCloud in the Setup Assistant

Q: Keep getting Apple ID or password incorrect message, have changed it about a dozen times, cannot update apps.

All replies Helpful answers

by Winston Churchill,

All replies

Helpful answers