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Question on upgrade from Lion 10.7.5 to Mavericks

I have Lion 10.7.5 and I am trying to upgrade to Mavericks 10.9. I follow the straight forward instructions and then when I get to the App store panel and click the download button the Star spins and then nothing happens. I am logged in with my apple ID

MacBook Pro, Mac OS X (10.7.2)

Posted on Dec 10, 2013 12:10 PM

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Question marked as Best reply

Posted on Dec 10, 2013 12:43 PM

To determine if it is actually downloading use Launchpad. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.


If it's paused, click the icon to restart it.


Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.


User uploaded file


When it's finished downloading it looks like this:


User uploaded file


If it really is not downloading read Mac App Store: How to resume interrupted downloads


  1. Open the Mac App Store.
  2. From the Store menu, choose Sign In.
  3. Enter your Apple ID and password.
  4. Click Purchases to get to your Purchases Page.
  5. Click the Resume button next to the app name.
1 reply
Question marked as Best reply

Dec 10, 2013 12:43 PM in response to w dfrombutte

To determine if it is actually downloading use Launchpad. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.


If it's paused, click the icon to restart it.


Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.


User uploaded file


When it's finished downloading it looks like this:


User uploaded file


If it really is not downloading read Mac App Store: How to resume interrupted downloads


  1. Open the Mac App Store.
  2. From the Store menu, choose Sign In.
  3. Enter your Apple ID and password.
  4. Click Purchases to get to your Purchases Page.
  5. Click the Resume button next to the app name.

Question on upgrade from Lion 10.7.5 to Mavericks

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