mfeinberg23
Level 1 (0 points)

Q: help please... anyone? imac crashing everyday!

Anonymous UUID:       C33C1FED-B005-C874-884F-4941FFD57153

 

 

Tue Dec 10 12:56:11 2013

panic(cpu 0 caller 0xffffff802f85211d): "zalloc: zone map exhausted while allocating from zone buf.8192, likely due to memory leak in zone kalloc.512 (2586759168 total bytes, 5050693 elements allocated)"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:2494

Backtrace (CPU 0), Frame : Return Address

0xffffff815c583070 : 0xffffff802f822f69

0xffffff815c5830f0 : 0xffffff802f85211d

0xffffff815c5831f0 : 0xffffff802f9c80da

0xffffff815c583250 : 0xffffff802f9c7acb

0xffffff815c583320 : 0xffffff802f9c6d91

0xffffff815c583360 : 0xffffff802f9c6f67

0xffffff815c583380 : 0xffffff802fb57492

0xffffff815c5833e0 : 0xffffff802fb916dc

0xffffff815c583400 : 0xffffff802fb92703

0xffffff815c5834a0 : 0xffffff802fb8e855

0xffffff815c5835b0 : 0xffffff802fb8a754

0xffffff815c583660 : 0xffffff802fb8a2cc

0xffffff815c5836e0 : 0xffffff802f9ff860

0xffffff815c583750 : 0xffffff802f9f51f5

0xffffff815c583840 : 0xffffff802fa1356e

0xffffff815c5838f0 : 0xffffff802fa13c85

0xffffff815c583a90 : 0xffffff802fb82f78

0xffffff815c583ac0 : 0xffffff802fb83128

0xffffff815c583b00 : 0xffffff802fb5712b

0xffffff815c583bb0 : 0xffffff802fb56393

0xffffff815c583da0 : 0xffffff802f9ff18c

0xffffff815c583e50 : 0xffffff802f9eceb6

0xffffff815c583f50 : 0xffffff802fc3de23

0xffffff815c583fb0 : 0xffffff802f8f3e06

 

 

BSD process name corresponding to current thread: backupd

 

 

Mac OS version:

13A603

 

 

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x000000002f600000

Kernel text base: 0xffffff802f800000

System model name: iMac13,1 (Mac-00BE6ED71E35EB86)

 

 

System uptime in nanoseconds: 64941401756168

vm objects:37593248

vm object hash entri:5777200

VM map entries:4214720

pv_list:8982528

vm pages:146835648

kalloc.16:2764784

kalloc.32:5072256

kalloc.64:46682496

kalloc.128:20013056

kalloc.256:19148800

kalloc.512:2586759168

kalloc.1024:15368192

kalloc.2048:14000128

kalloc.4096:28016640

kalloc.8192:159465472

mem_obj_control:2311408

ipc ports:7262240

semaphores:1056720

thread_call:4423216

vnodes:31705680

namecache:13937280

HFS node:43315680

HFS fork:16203776

cluster_write:7381224

buf.4096:3403776

buf.8192:92815360

ubc_info zone:9112320

vnode pager structur:4965160

compressor_pager:1128960

Kernel Stacks:2473984

PageTables:88215552

Kalloc.Large:22205950

 

 

Backtrace suspected of leaking: (outstanding bytes: 641536)

0xffffff802f851c23

0xffffff802f82aa2f

0xffffff802fc4bb5d

0xffffff7fb082a8e7

0xffffff7fb082aab4

0xffffff7fb082a6ff

0xffffff7fb082525d

0xffffff7fb0824e94

0xffffff7fb0823b06

0xffffff7fb08238ce

0xffffff7fb08a5f11

0xffffff802fc9297f

0xffffff802fc9253f

0xffffff802fc8e119

0xffffff802fc8de1c

      Kernel Extensions in backtrace:

         com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff 7fb0820000->0xffffff7fb0891fff

            dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7fb0815000

         com.apple.iokit.IOUSBHIDDriver(650.4.4)[B79A7E01-DD3F-3C1A-840A-879D262C69DE]@0 xffffff7fb08a5000->0xffffff7fb08adfff

            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7fb0820000

            dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7fafef8000

 

 

last loaded kext at 46474846731: com.apple.driver.AppleBluetoothHIDKeyboard          170.15 (addr 0xffffff7fb184b000, size 24576)

loaded kexts:

com.apple.driver.AppleUSBCDC          4.2.1b2

com.apple.driver.AudioAUUC          1.60

com.apple.filesystems.msdosfs          1.9

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AppleBluetoothMultitouch          80.14

com.apple.driver.AGPM          100.14.11

com.apple.driver.ApplePlatformEnabler          2.0.9d1

com.apple.driver.X86PlatformShim          1.0.0

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.AppleHDAHardwareConfigDriver          2.5.2fc2

com.apple.driver.AppleHDA          2.5.2fc2

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6

com.apple.driver.AppleMikeyDriver          2.5.2fc2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.GeForce          8.1.8

com.apple.driver.AppleMuxControl          3.4.12

com.apple.driver.AppleBacklight          170.3.5

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.driver.AppleIntelHD4000Graphics          8.1.8

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleIntelFramebufferCapri          8.1.8

com.apple.nvidia.NVDAStartup          8.1.8

com.apple.iokit.SCSITaskUserClient          3.6.0

com.apple.driver.AppleFileSystemDriver          3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleSDXC          1.4.0

com.apple.driver.AirPort.Brcm4331          700.20.22

com.apple.driver.AppleUSBHub          650.4.4

com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleUSBEHCI          650.4.1

com.apple.driver.AppleUSBXHCI          650.4.3

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

com.apple.driver.AppleBluetoothHIDKeyboard          170.15

com.apple.driver.AppleHIDKeyboard          170.15

com.apple.driver.IOBluetoothHIDDriver          4.2.0f6

com.apple.driver.AppleMultitouchDriver          245.13

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.5.2fc2

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.nvidia.driver.NVDAGK100Hal          8.1.8

com.apple.nvidia.driver.NVDAResman          8.1.8

com.apple.iokit.IOAcceleratorFamily          98.7.1

com.apple.driver.AppleGraphicsControl          3.4.12

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.driver.AppleThunderboltEDMSink          1.2.1

com.apple.driver.AppleHDAController          2.5.2fc2

com.apple.iokit.IOHDAFamily          2.5.2fc2

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.iokit.IOSurface          91

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.driver.AppleSMC          3.1.6d1

com.apple.iokit.IOAcceleratorFamily2          98.7.1

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

com.apple.iokit.IOUSBHIDDriver          650.4.4

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0

com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.driver.AppleThunderboltNHI          1.9.2

com.apple.iokit.IOThunderboltFamily          2.8.5

com.apple.iokit.IO80211Family          600.34

com.apple.iokit.IOEthernetAVBController          1.0.3b3

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          21

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

iMac, OS X Mavericks (10.9)

Posted on Dec 10, 2013 1:50 PM

Close
mfeinberg23

Q: help please... anyone? imac crashing everyday!

  • All replies
  • Helpful answers

  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 10, 2013 1:52 PM in response to mfeinberg23
    Level 9 (54,090 points)
    Desktops
    Dec 10, 2013 1:52 PM in response to mfeinberg23

    Does it crash when it is booted using a safe boot?

     

    Allan

  • by mfeinberg23,

    mfeinberg23 mfeinberg23 Dec 10, 2013 1:58 PM in response to Allan Eckert
    Level 1 (0 points)
    Dec 10, 2013 1:58 PM in response to Allan Eckert

    i don't even know when it's crashing.  it is never while i am sitting here and the computer is in use.  however everytime i come home, it has restarted with this error.

    saying that your computer was restarted because of a problem

  • by mfeinberg23,

    mfeinberg23 mfeinberg23 Dec 10, 2013 5:27 PM in response to Allan Eckert
    Level 1 (0 points)
    Dec 10, 2013 5:27 PM in response to Allan Eckert

    does anyone have any info for me?

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Dec 10, 2013 6:04 PM in response to mfeinberg23
    Level 9 (57,660 points)
    Dec 10, 2013 6:04 PM in response to mfeinberg23

    There are users here who can read KP reports.  Sorry, I am not one of them.

     

    KP are usually caused by hardware issues.  Until the KP knowledgeable users come along, why not try the solutions mentioned in the following KB Articles:

     

    OS X: About kernel panics

     

     

    User Tip:  Kernel Panics? Don't panic too!

     

     

    How to troubleshoot a kernel panic

     

     

     

     

     

     

     

     

     

     

     

     

    2ue5vgy.gif

  • by Linc Davis,

    Linc Davis Linc Davis Dec 10, 2013 7:24 PM in response to mfeinberg23
    Level 10 (208,037 points)
    Applications
    Dec 10, 2013 7:24 PM in response to mfeinberg23

    Are you using FileVault, or are your Time Machine backups encrypted?

  • by mfeinberg23,

    mfeinberg23 mfeinberg23 Dec 11, 2013 1:29 PM in response to Linc Davis
    Level 1 (0 points)
    Dec 11, 2013 1:29 PM in response to Linc Davis

    no i am not using file vault and i do not use time machine for back ups either.  most of my computer work is photos so i just back up my folders to an external hard drive.

     

     

  • by Linc Davis,

    Linc Davis Linc Davis Dec 11, 2013 1:39 PM in response to mfeinberg23
    Level 10 (208,037 points)
    Applications
    Dec 11, 2013 1:39 PM in response to mfeinberg23

    That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:

     

    1. A stale or corrupt kernel cache
    2. A damaged OS X installation
    3. A fault in a peripheral device, if any
    4. Corrupt non-volatile memory (NVRAM)
    5. An internal hardware fault (including incompatible memory)
    6. An obscure bug in OS X

     

    You may already have ruled out some of these.

       

    Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.

       

    You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation may solve a problem that isn't solved by reinstalling in place.

     

    Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.

     

    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model.

     

    Apple Diagnostics or the Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test, if applicable.

     

    In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.

      

    Connecting more than one display is another reported trigger for OS X bugs.

      

    If your system is not fully up to date, running Software Update might get you a bug fix.

     

    In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.

     

    If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.

     

    Print the first page of the panic report and bring it with you.

     

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.

     

    Keeping your confidential data secure during hardware repair

     

    *An SSD doesn't need to be zeroed.

  • by Monkey Cat,

    Monkey Cat Monkey Cat Dec 30, 2013 5:15 AM in response to mfeinberg23
    Level 1 (0 points)
    Dec 30, 2013 5:15 AM in response to mfeinberg23

    Do you use Skype? I've been getting frequent kernel panics recently, too, after over a decade of panic-free Mac use.

     

    It looks like this is a problem that Skype users are reporting:

     

    http://community.skype.com/t5/Mac/Mavericks-Kernel-Panic-caused-by-Skype/td-p/23 38141