Hi!
When I set up my AirPort Extreme, it can't seem to find the internet connection. When I plug my computer straight into the wall, there is no problem.
My modem is connected to a routher which splits 3 ways, one which goes to to my AirPort Extreme. I have tried restoring all of these to a factory restore withour any luck.
Any ideas to what the problem is, and how I can fix
What is the make & model of the modem and the other router? Which model is your AirPort Extreme?
The modem is Thomson TCM 470 and the router, which turns out to be a switch is a Netgear FS608v3. The AirPort is an Airport Extreme Base Station (model number A1143).
and the router, which turns out to be a switch is a Netgear FS608v3.
... and there would be the problem. You do NOT want to place an Ethernet switch between the modem and the AirPort Extreme as only a single device should be connected to the modem's Ethernet port.
Remove this switch and connect the Extreme directly to the modem with a single Ethernet cable between the modem's Ethernet port and the Extreme's WAN (circle of dots) port.
Thank you for answering all my questions! 🙂
However, "luckily" the switch died today, so we have to get a new one. It has to be this way because we live in a house with 3 different appartments, and we share the internet cable. Therefore we have a modem with a switch which splits it in 3, so that every appartment can have their own router. So how can I set this up now that we have to "start from scratch", to make it work with the AirPort?
However, "luckily" the switch died today, so we have to get a new one. It has to be this way because we live in a house with 3 different appartments, and we share the internet cable.
If you must share the Internet, then replace the Ethernet switch with a simple wired router that has at least 3 or 4 LAN ports. Connect each of the apartment's routers to this router. Note: You will have a "double-NAT" condition as you will routers in series but each apartment will still gain Internet access from the wired router.
An example of a wired router would be the Cisco RV180.
Why does my AirPort not detect internet?
