HT201436: Visual Voicemail on your iPhone
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Q: When trying to set up a voicemail message the phone seems to freeze up. You also have to let the old message play before you can s ... When trying to set up a voicemail message the phone seems to freeze up. You also have to let the old message play before you can sometimes record a new one.i took it to the apple store, the same thing happened to my apple care helpers phone. more
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Helpful answers
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Dec 11, 2013 3:41 AM in response to gmano07by diesel vdub,Okay, use the article from which the statement was posted to troubleshoot the issue.
If problems continue, contact the carrier. Voicemail is a carrier feature.