cannot connect to App Store

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View ▹ Show Log List

from the menu bar.

Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Where and how to find these files? Thanks,

Hi,

I have recently installed Mavericks and since that I haven't been able to connect to App Store. My ID works fine for ICloud and Itunes but when I tried to sign in to App Store error message comes up with Connection failed. Internet is working fine and after reading your post I found the following logs:

05/05/2014 13:53:02.000 kernel[0]: Sandbox: CalendarAgent(213) deny file-write-data /private/var/db/mds/system/mds.lock

05/05/2014 13:53:02.666 CalendarAgent[213]: CFNetwork SSLHandshake failed (-67674)

05/05/2014 13:53:02.667 CalendarAgent[213]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -67674)

05/05/2014 13:53:02.672 CalendarAgent[213]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred and a secure connection to the server cannot be made." UserInfo=0x7fd13978ebf0 {NSURLErrorFailingURLPeerTrustErrorKey=<SecTrust 0x7fd1395850d0 [0x7fff7bc57f00]>, NSLocalizedRecoverySuggestion=Would you like to connect to the server anyway?, CalDAVErrFromRefresh=YES, NSUnderlyingError=0x7fd13b06d050 "An SSL error has occurred and a secure connection to the server cannot be made.", NSErrorPeerCertificateChainKey=(

"<SecCertificate 0x7fd13958a600 [0x7fff7bc57f00]>",

"<SecCertificate 0x7fd13958ca60 [0x7fff7bc57f00]>",

"<SecCertificate 0x7fd13958cca0 [0x7fff7bc57f00]>"

NSErrorFailingURLStringKey=https://jNSLocalizedDescription=An SSL error has occurred and a secure connection to the server cannot be made., NSErrorClientCertificateStateKey=0, NSErrorFailingU

05/05/2014 13:53:02.674 CalendarAgent[213]: [com.apple.calendar.store.log.caldav.queue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7fd13b06ed10; Sequence: 0>] to failed operations.]

05/05/2014 13:53:02.696 com.apple.internetaccounts[245]: Could not create calendar store!

Hope someone could help!

When i enter either one of those in terminal it tells me "Permission Denied." Im logged into the admin side of it too.

1/6/11 This is what it is telling me. Can you help please.

2:54:25.347 PM ocspd[111]: Error parsing stored record

1/6/11 2:54:25.843 PM ocspd[111]: Error parsing stored record

1/6/11 2:54:26.209 PM AppleIDAuthAgent[187]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9815)

1/6/11 2:54:26.211 PM AppleIDAuthAgent[187]: SERVER Didn't succeed with .authenticate, and error is ERROR:"CSIdentityErrorDomain" #-100 kCSIdentityAppleIDUnknownError { "file"="/SourceCache/OSServicesSKPlugins/OSServices-600.4/AppleIDAuthentication /AppleIDXMLServerCommunications.cpp", "function"="copyAndHandleXMLErrorResponse", "line"=403, "NSUnderlyingError"=ERROR:"CSIdentityErrorDomain" #-1 { "file"="/SourceCache/OSServicesSKPlugins/OSServices-600.4/AppleIDAuthentication /XMLRPC/XMLRPCShim.mm", "function"="xmlInvoke", "line"=90, "NSLocalizedFailureReason"="NULL response from server", "NSUnderlyingError"=ERROR:"NSURLErrorDomain" #-1202 { "NSErrorClientCertificateStateKey"=0, "NSErrorFailingURLKey"="https://identity.apple.com/dsservices/dsxmlrpc", "NSErrorFailingURLStringKey"="https://identity.apple.com/dsservices/dsxmlrpc", "NSErrorPeerCertificateChainKey"=( CERT:"identity.apple.com" #1277041439 , CERT:"Entrust Certification Authority - L1C" #946072060 , CERT:"Entrust.net Certification Authority (2048)" #946069240 ), "NSLocalizedDescription"="The certificate for this server is invalid. You might be connecting to a server that is pretending to be “identity.apple.com” which could put your confidential information at risk.", "NSLocalizedRecoverySuggestion"="Would you like to connect to the server anyway?", "NSUnderlyingError"=ERROR:"kCFErrorDomainCFNetwork" #-1202 { "_kCFNetworkCFStreamSSLErrorOriginalValue"=-9815, "_kCFStreamPropertySSLClientCertificateState"=0, "kCFStreamPropertySSLPeerCertificates"=( CERT:"identity.apple.com" #1277041439 , CERT:"Entrust Certification Authority - L1C" #946072060 , CERT:"Entrust.net Certification Authority (2048)" #946069240 ), "kCFStreamPropertySSLPeerTrust"=Unknown CFType id=271"<SecTrust 0x7ff143510360 [0x7fff76eebf00]>", "NSErrorFailingURLKey"="https://identity.apple.com/dsservices/dsxmlrpc", "NSErrorFailingURLStringKey"="https://identity.apple.com/dsservices/dsxmlrpc", "NSLocalizedDescription"="The certificate for this server is invalid. You might be connecting to a server that is pretending to be “identity.apple.com” which could put your confidential information at risk.", "NSLocalizedRecoverySuggestion"="Would you like to connect to the server anyway?" }, "NSURLErrorFailingURLPeerTrustErrorKey"=Unknown CFType id=271"<SecTrust 0x7ff143510360 [0x7fff76eebf00]>" } } } so releasing session. (___Z31__AppleIDSessionDoCreateSessionPK10__CFStringS1_PK14__CFDictionaryPS1_PS 4_PP9__CFError_block_invoke()/AppleIDXMLServerCommunications.cpp #618) queue.session.