I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative. How can I do this ?
iMac, OS X Mavericks (10.9)
The Mac, it's OS and the iLife apps are still associated with the original owners Apple ID.Normally the original owner needs to follow the process to prepare a Mac for selling or giving it to someone else. They need to call Apple Care and request that their Apple ID be disassociated from the Mac, erase the Mac and install the most recent version of OS X that shipped on the Mac, reinstall the iLife apps and deauthorize the Mac from their iTunes account.
If you have a bill of sale of some sort and can prove the Mac beongs to you, Apple may be able to assist you. Call Apple Care and explain the issue.
Just to be clear, are these updates only for iWorks and iLife apps? Or are you talking about other?
I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative
