1 Reply Latest reply: Dec 12, 2013 1:14 AM by King_Penguin
Georgiaoxo Level 1 Level 1

Can anyone help me . I have bought a itunes card and everything but i can't remember my security question answers . Can anyone help me and tell me the quickest way to reset them without ringing apple

iPhone 4S, iOS 7.0.4
  • King_Penguin Level 10 Level 10

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312


    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset - which will be by phone as they need to confirm your id and that it's your account.


    Contacting Apple about account security : http://support.apple.com/kb/HT5699


    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use