Q: My keyboard will connect wirelessly but my mouse will not. I've put new batteries in the mouse and the green light is blinking but it just won't connect!!! I don't have a 'wired' mouse so I can't get into preferences etc!!! Pls help
My keyboard will connect wirelessly but my mouse will not. I have tried many times, put new batteries in etc. The Bluetooth appears to be on (as the wireless keyboard is working). I don't have a 'wired' mouse so I can't get into preferences etc. Is the mouse dead perhaps? The green light is flickering so it should be ok???
Thank you for your help
Sully (frustrated Irishman)
Imac, I also have a macbook air
Posted on Dec 11, 2013 11:38 AM
From what you say I would suggest the batteries are not connecting properly.
First, thoroughly clean all contacts, both inside the mouse and the contact points of the batteries. Use an alcohol based cleaner (whisky will do, hic!) dampen (not wet) cotton buds for cleaning.
Then check to see if they fit firmly. If you can shake your mouse and hear things are loose, that will be the batteries. Check the make. Apple and Duracell, in that order, are the best batteries. Where slight undersizing has been reported they are with other than the foregoing.
You can resolve the size problem with appropriate packing but that will always be a makeshift solution. After, reassemble, turn on the mouse and with luck, away you go.
Hopefully this will solve your problem but in any case let us know how you get on.
Message was edited by: seventy one
Posted on Dec 11, 2013 3:11 PM