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Well what if your iphone is stolen and someone hacks you iTunes account and you have money on the account? It's not fair that I have to suffer. I made my iTunes account when it first came out I was like 12 and don't remember my security answers

I need help my iphone was stolen last week and some how the person who stole it got my iTunes stuff. I need to change everything so that I can buy stuff for my phone. Please help I don't remember my security question answers ( I made this account when I was like 12)

iPhone 5c

Posted on Dec 11, 2013 3:25 PM

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1 reply

Dec 13, 2013 9:24 AM in response to Steelersgirl004

Hi Steelersgirl004,


Thanks for visiting Apple Support Communities.


I'm sorry to hear that your iPhone was stolen last week. If it seems like your Apple ID (iTunes Store account) was compromised, see this link for help with contacting Apple for help:


Apple ID: Contacting Apple for help with Apple ID account security

http://support.apple.com/kb/HT5699


This article also has information that can be helpful:


Reporting a lost or stolen Apple product

http://support.apple.com/kb/ht2526


All the best,


Jeremy

Well what if your iphone is stolen and someone hacks you iTunes account and you have money on the account? It's not fair that I have to suffer. I made my iTunes account when it first came out I was like 12 and don't remember my security answers

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