Mac Pro 5,1 Freezes & Pinwheels at Boot, Corrupt Font to Blame?
Hello, all. This is my first post on the Apple Support communities as I have a very strange issue that seems to be nowhere else on the Internet, so I'll ask it here before running off to my local Genius Bar.
I'm running a Mac Pro Mid 2010, with a 2.8 GHz Quad-Core Xeon and 16GB DDR3 RAM. The only aftermarket/third-party component I have installed is a Blackmagic Intensity Pro internal video capture device, which, to my knowledge, works perfectly.
I am currently typing this on my third re-install of Mountain Lion, as I have not been able to advance to the login screen after I boot my Mac Pro, due to freezing and the spinning pinwheel.
I may have an idea what's causing this issue, but I'm not sure how to pinpoint it, remove it or figure out what to do. It may be tied to a conflicting Geneva font, located in (my name) > Library > Fonts. This is not the "True" Geneva font, as that is located in the System > Library > Fonts folder on my primary hard drive. This "impostor" Geneva has a ".ttf" file extension while the original Geneva's extension is .dfont.
Here's an image of the window that pops up:
Before the problem happened (and before the boot freezing happened), I selected "Move To Trash" and thought nothing of it, seeing as though it's a fairly standard warning message.
On my first re-installation, I selected "Move To Trash". I did not see the font in the trash but had other files there and securely emptied it. I rebooted shortly afterward and the system locked up/pinwheeled before the login screen. On my second re-installation, I selected "Ignore Conflict" but I ended up with the same result. Notice the impostor "Geneva" seems to have a lock near its filename. Maybe this is what's holding it up.
The only other common message OSX gives me on each installation is a prompt to install a Java SE 6 Runtime, but it seems to be through the standard Apple Software Update so I doubt it's anything that would corrupt an installation.
These font conflicts stem from fonts that I transferred over from my old PC when I first bought my Mac Pro after Christmas in 2010. No issues have surfaced until now other than minor aesthetic issues that were easily resolved.
Now, I'm left with a dilemma (which is what brought me here). I need to find a way to resolve this, as I think this issue may be what's holding my computer up. I've done research and found that tampering with system fonts will cause your Mac to crash at startup. I'm a freelance video producer so this has been causing me more than a few headaches when attempting to do my work, so I'm scurrying for a result ASAP.
I've tried nearly every method of fixing the issue...repairing my boot disk, verifying/repairing permissions, resetting my password and resolving ACL conflicts, unsuccessfully trying Safe Mode, resetting PRAM and now re-installing Mac OSX. This is most likely an issue on the OS end --- my hardware is working properly, its S.M.A.R.T. status is verified, and permission/disk repair/verify shows no errors. I also have a Boot Camp partition that runs flawlessly --- I can even access folders and files on my Mac from the Windows parition, so it's probably not an issue of a dying hard drive. There's something screwy preventing me from logging in, and short of the first boot after re-installing Mountain Lion, there hasn't been a way to log in normally.
I'd rather not reformat my entire startup drive because of what could be one file conflict, as I have a lot of personal data and presets I'd like to keep. Nevertheless, I have an appointment at my Apple Store's Genius Bar set up for Friday but I'm leaving it as a worst-case scenario as I'd much rather pinpoint these issues myself.
If you've made it this far, thank you for reading this long post. I wanted to be as specific as possible regarding the strange issues happening with my Mac Pro. Hopefully someone has a suggestion out there that doesn't involve reformatting as I'm 90% sure this boot error has to deal with this system font conflict. The other 10% wonders what needs to be done.
Thanks in advance!
Mac Pro, OS X Mountain Lion (10.8.5)