1 Reply Latest reply: Dec 12, 2013 5:08 AM by King_Penguin
Hassanrizwan Level 1 Level 1 (0 points)

Recently i was trying to change my apple id passwords but it says i need to answer these two security questions. i forgot those two security answers but is there any other option to change my password. thanks

iPhone 4S, iOS 5.0.1
  • King_Penguin Level 10 Level 10 (114,075 points)

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312


    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.


    Contacting Apple about account security : http://support.apple.com/kb/HT5699


    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use