My iphone 5 e-mail setting POP suddenly stopped working - cannot read e-mail. Contacted provider - OPTUS in Australia - could not help - they put me thru to Apple - could not help with incoming server connections. Can I plug it in to Mac - Itunes and do it that way - very frustrating!
You can try to connect the phone to iTunes, go to the Info pane and select to sync the mail account settings from your Mac. You'll have to fill in the passwords after that.
Restoring from a backup will also bring back your account settings for mail, if the backup has been made before you had the problems.
thanks - do I delete the current account first?
where is info pane on itunes?
Connect the phone, click on it in the device list, then go to the right window and click on the Info pane.
Before you try, delete the mail account first.
You can also try to set up a new mail account before you sync the info from your Mac and iTunes. Might be easier, since you'll have to fill in the passwords anyway.
i can see my phone but cannot see right window - I have Maverick - I think its gone
As far as I remember Mavericks does not allow you anymore to sync the mail account info from iTunes. It's all iCloud now.
One of the reasons I got back to Mountain Lion after having Mavericks installed for a couple of days.
So, you'll have to delete the account on the phone and set it up again manually.
It does not work that is why I wanted to use sync- anyone else out there with ideas? Have you heard if Yahoo is having issues?
Does the POP account work on your Mac? Did you check the Yahoo Mail Support page? When I still had my Yahoo mail on my Mac and iPhone, I had to change the password for getting mail from the server at some point, because I used the account on my device. Instead of logging in via the Internetbrowser with my usual Yahoo account password I had to create a special one for mail accounts on mobile devices.
http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_MOBILE&id=SLN370 2
Did you think about changing your POP account into IMAP?
Hi Thanks! Yahoo works on Mac. I tried IMAP and yes it does work - dont like IMAP because when I delete e-mails on my iphone it deletes them on my Safari Mail - and if I delete e-mail on my iphone it does not come thru to my iMac Mail as it is deleted off the server. Also with IMAP I see I have "SENT" emails way back to 2007! So thats why I like POP.
What isYahoo support page? - Cannot find where I can ask a question.
Log in with your Yahoo Id and select Help from the menu above, this should take you to your support page for your mail account.
I have set my account on the phone to never delete mail from the server in Settings/Mail/Advanced.
Same for the Mac, so, only if I empty the bin in Mail on the Mac by right clicking on it, those mails get deleted from the server.
Are you on IMAP?
I tried IMAP and it works well - all messages on Mac mail are there but when I delete messages on Iphone the messages are deleted from Safari Mail even though I have used Never delete on iphone advanced
How do I set frequency of checking mail in IMAP?
Go to Settings/Mail/Fetch new data/ and choose the frequency, I selected "manually" to save battery life.
Here's another link to the Yahoo help page
I also found Using a POP account with multiple devices if you still want to go back to your POP account.
If I use this link you provided http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_MOBILE&id=SLN370 2http://
There is no provision to use POP - it take you straight to YAHOO and that is IMAP - any ideas? Thank
iphone e-mail setup
