cannot connect computer to itunes store

User uploaded file

Dell, Windows Vista

Posted on Dec 12, 2013 11:52 AM

Reply
1 reply

Dec 14, 2013 9:45 AM in response to arabica966

Hey arabica966,



Thanks for the question. I understand you are experiencing an error message when attempting to access the iTunes Store. The following resource provides troubleshooting information:


iTunes: Possible iTunes Store errors

http://support.apple.com/kb/TS1424


iTunes Store reporting error 0x80090318


Solution

Apple software on Windows: May see performance issues and blank iTunes Store


If your issue persists, see the advanced troubleshooting steps in this article:


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297



Thanks,


Matt M.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cannot connect computer to itunes store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.