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Installing itunes - win7 x64

I'm running into a problem getting itunes installed on my win7 x64 machine. I followed the removal procedures for completely removing itunes and no luck. I even re-installed the OS and it is still failing to install. Here is what I'm seeing, first it gets stuck here;


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User uploaded file


Then I get this error and I can retry as much as I like but it wont work so I ignore it;


User uploaded file

User uploaded file


Then it gets stuck here and then I get this error;


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User uploaded file


After ignoring this my whole system starts becoming unresponsive or sluggish while the installer seems to be stuck...and so I wait for it to respond with another error.


Here are the related event viewer logs about this error;


Product: iTunes -- Module C:\Program Files (x86)\Apple Software Update\ScriptingObjectModel.dll failed to register. HRESULT -2147220992. Contact your support personnel.


Product: Apple Software Update -- Error 1904. Module C:\Program Files (x86)\Apple Software Update\ScriptingObjectModel.dll failed to register. HRESULT -2147220992. Contact your support personnel.


Product: iTunes -- Module C:\Program Files (x86)\Apple Software Update\SoftwareUpdateAdmin.dll failed to register. HRESULT -2147024891. Contact your support personnel.


Product: Apple Software Update -- Error 1904. Module C:\Program Files (x86)\Apple Software Update\SoftwareUpdateAdmin.dll failed to register. HRESULT -2147024891. Contact your support personnel.

Windows 7, Itunes error

Posted on Dec 12, 2013 12:17 PM

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4 replies

Dec 12, 2013 1:21 PM in response to kennywb

I never needed to in the past but I disabled my antivirus and security products to see if that would help and it seems to have changed to a new error now;

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Notice that the executable id called DIFxINST64.exe.. I am running this as an administrator. Could the antivirus be blocking this even though its disabled? I guess the next thing is to remove the antivirus software completely then...

Installing itunes - win7 x64

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