I keep renting movies on my iPad but then when I go the the movie app, the movie appears in grey, not playable, and it says that the movie needs to be downloaded.
However it appears nowhere neither on the iPad nor on my mac...
Where is it?
I paid for it and it is not viewable!!
iPad 2 Wi-Fi, iOS 7.0.4
Got a response from apple customer service
Besides the fact that they are reasonably nice or sent me to the FAQ section of the apple site (dooh!!) the best they could do was refund me on my 2 rented but unwatchable movies with credit for my next rentals...
Additional frustration: I need to wait for 2 weeks for the credit to hit my account if I want to redownload these same 2 movies...
Got a response from apple customer service
Besides the fact that they are reasonably nice or sent me to the FAQ section of the apple site (dooh!!) the best they could do was refund me on my 2 rented but unwatchable movies with credit for my next rentals...
Additional frustration: I need to wait for 2 weeks for the credit to hit my account if I want to redownload these same 2 movies...
Rented movie purchased but not downloaded
