My iphone 5s kept freezing so i restarted it, and it wont turn on.
The apple logo appears, and then the screen gets stuck on the black loading page. What do i do?
iPhone 5s, iOS 7.0.4
User profile for user:
pedro d
User level:
Community Specialist
Hello there, danderyous.
The following Knowledge Base article goes over some steps for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
- Try turning iPhone off and then on again.
- If the iPhone will not turn off,try to reset it.
- If that doesn't work, try restoring the device.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.