Imported subfolders not working

Question

Level 1

5 points

Imported subfolders not working

After importing from Entourage, I noticed I couldn't drag & drop messages to put them into different folders. I got:

Error
The message “XYZ” could not be moved to the mailbox “ABC/XYZ — On My Mac”

Now, I realize this is just for imported sub-folders. I have also discovered that imported emails in a sub-folder structure are not imported. Instead I get a 'Not downloaded from server" message.

Is there a way around this? I guess I have to re-import and fix the structure in Entourage first.

Message was edited by: Me

MBP, iMac G5 iSight, others, Mac OS X (10.4)

Posted on Jul 18, 2006 5:03 PM

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Answer 1

Roy Larke1 Author

Level 1

5 points

Jul 18, 2006 5:38 PM in response to Roy Larke1

Follow-up -- any help much appreciated.

I checked the ~/Library/Mail folder. All the subfolders seem to be there:

XYX.mbox
XYZ/abc.mbox
XYZ/def.mbox
..Etc.
Some of these messages open correctly when I click them from their mbox, others still show "not downloaded from server"

If I choose "Rebuild" all the messages disappear!

<sob> I so want to use Mail </sob>.

MBP, iMac G5 iSight, others Mac OS X (10.4)

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Answer 2

Jul 18, 2006 6:05 PM in response to Roy Larke1

Roy,

With Rebuild, it is normal for all messages to disappear, but without other problems being present, they should shortly reappear.

In ~/Library/Mail, are all the imported folder in the Mailboxes folder, or are some found in account folders?

Open a XYZ.mbox and report the files and folder within? Then open a XYZ/abc.mbox folder, and reports its contents?

We should be able to get this to work.

Ernie

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Answer 3

Roy Larke1 Author

Level 1

5 points

Jul 19, 2006 1:50 AM in response to Ernie Stamper

Dear Ernie

Thanks! The 'should shortly appear' comment, so simple, but it solved it. I quit, re-launched, and all is well (except having to re-import things I'd deleted).

An indexing problem I guess.

For now, I'm looking forward to giving Mail a proper go.

Thanks again for your reply.

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