Q: My nephew lost the paired Apple TV remote and now I can't pair a new one with it. How do I unpair the lost remote without pa ... My nephew lost the paired Apple TV remote and now I can't pair a new one with it. How do I unpair the lost remote without pairing another remote? more
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Helpful answers
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by Winston Churchill,Dec 12, 2013 5:06 PM in response to VoraciousReader
Winston Churchill
Dec 12, 2013 5:06 PM
in response to VoraciousReader
Level 10 (103,693 points)
Apple TVHold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.
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Dec 12, 2013 5:08 PM in response to Winston Churchillby VoraciousReader,I tried that. The apple TV just blinks at me a lot. I can't get the apple tv to work with the another remote so how do I get to a menu so that I can unpair the lost remote when no remote will work with the apple TV?
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by Winston Churchill,Dec 12, 2013 5:15 PM in response to VoraciousReader
Winston Churchill
Dec 12, 2013 5:15 PM
in response to VoraciousReader
Level 10 (103,693 points)
Apple TVThat's how you unpair the Apple TV with a remote, check you are following instructions properly.
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Dec 12, 2013 6:29 PM in response to VoraciousReaderby Joseph Kriz,See this official Apple article on how to unpair your remote with an Apple TV.
http://support.apple.com/kb/HT1555?viewlocale=en_US&locale=en_US
Let us know how this works for you.
Also, are you positive the battery in your Apple TV remote is good?
Never hurts to check or ask.