Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

problem with sharing files between mac and pc

hi i have been having an issue with file sharing between my mac and pc. my pc running windows 7 can connect to my two macs running mavericks (mbp and mini) but i cannot connect to the pc from my macs. i have file sharing using smb setup on my macs as well as the workgroup setup. i can see the pc in my finder shared tab but when i enter the username and password it loads like its trying to connect and then says cannot connect or sometimes makes you re enter the password and still nothing. i also tired connecting through finder go tab and connect to server but when i type in my ip it asks to input the user and password but wont accept it it just shakes and deletes the text in the user and pass fields. on my pc i have file sharing enabled and like i said i can access my macs no problem. i will give a quick guide of how i try to connect




Pc name is RAID-PC

my admin account name is RAID

pass is: dapice (not actual)

ip address 192.168.2.20



when I click on the raid pc under the shared tab in finder i put as the user RAID and pass dapice ....doesn't work


under the finder go tab connect to server i put smb://192.168.2.20 then push the + and then connect enter RAID as user and dapice as pass... unsuccessful



i have tired reinstalling windows 7 didn't help i tired installing windows vista and also didn't work

i have reinstalled mavericks and that also didnt work


i have spend HOURS looking for the answer and trying all different this with no success any help will be appreciated

MacBook Pro, OS X Mavericks (10.9), and windows 7

Posted on Dec 12, 2013 7:37 PM

Reply
13 replies
Sort By: 

Dec 12, 2013 7:48 PM in response to PAHU

when i go to enter the username and pass it just shakes and makes me re enter



here is some screen shots from what happendsUser uploaded fileUser uploaded file

that is for trying to connect through shared tab and thi is through connect to server

User uploaded fileUser uploaded file

after i push connect it shakes and stays the same

Reply

Dec 12, 2013 7:58 PM in response to dapice

So on the Win7 PC, if you open the C:\Users, do you see a folder called RAID?


I am expecting that the folder is called something else and this name shown in the C:\Users folder is the name you need to use for the account name.

Reply

Dec 12, 2013 8:26 PM in response to dapice

Okay. Then check is Homegroup if enabled on the PC. If so, then turn it off as I have had issues when this is enabled.


Also, enable the Guest account on Win7 and see if you can connect using this account.


And make sure the Network profile is set to Private (Home or Work). If it is set to Public then this can block connections.

Reply

Dec 16, 2013 4:55 PM in response to dapice

Seems odd that the Guest account also fails after you enabled it. Are you positive that file sharing is enabled? T check, open Control Panel > Network and Sharing Center > Advanced sharing setings. Expand the Private profile and ensure that File and Printer Sharing is enabled. And you can do the same for the Guest profile.


Also, do you have any AV software on this PC that could be providing a firewall?

Reply

Dec 17, 2013 12:50 AM in response to dapice

Sorry but I cannot get the connection to fail to a Win7 Ultimate 64bit PC. From two Mac's running 10.9.1 and 10.9.0 I am able to connect to the Users folder for the authenticated Windows user. The only way I can get the same result as you are experiencing is by entering an incorrrect user account / password.


Hopefully someone else will pop in and offer you more help with getting this resolved.

Reply

problem with sharing files between mac and pc

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.