HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPodQ: what can i do to restore my ipod when it says"the ipod cannot be restored at this time because the ipod software update server cou ... what can i do to restore my ipod when it says"the ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable. What do I do? more
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Helpful answers
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Dec 13, 2013 1:53 AM in response to lamontcolemanby AnaMusic,★HelpfulAre you restoring on a windows computer using iTunes...?
If so...
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
- iTunes free download from www.itunes.com/download
And See here for Connection Issues
iTunes for Windows: Troubleshooting security software issues
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Dec 13, 2013 2:08 AM in response to AnaMusicby lamontcoleman,yes im using itunes on a hp computer with windows 8. None of these things worked the ipods in recovery mode.
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Dec 13, 2013 2:11 AM in response to lamontcolemanby AnaMusic,Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
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Dec 13, 2013 2:28 AM in response to lamontcolemanby lamontcoleman,I clicked on restore ipod so it starts but when it says "verifying ipod restore with apple" it stops and says "the ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable
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Dec 13, 2013 5:14 AM in response to lamontcolemanby lllaass,Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem