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what can i do to restore my ipod when it says"the ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable. What do I do?

what can i do to restore my ipod when it says"the ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable. What do I do?

iPod touch, Windows 8

Posted on Dec 13, 2013 1:51 AM

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Question marked as Best reply

Posted on Dec 13, 2013 1:53 AM

Are you restoring on a windows computer using iTunes...?


If so...


Make sure you have the Latest Version of iTunes (v11) Installed on your computer


iTunes free download from www.itunes.com/download


And See here for Connection Issues


iTunes for Windows: Troubleshooting security software issues


http://support.apple.com/kb/TS1379

6 replies
Question marked as Best reply

Dec 13, 2013 1:53 AM in response to lamontcoleman

Are you restoring on a windows computer using iTunes...?


If so...


Make sure you have the Latest Version of iTunes (v11) Installed on your computer


iTunes free download from www.itunes.com/download


And See here for Connection Issues


iTunes for Windows: Troubleshooting security software issues


http://support.apple.com/kb/TS1379

Dec 13, 2013 5:14 AM in response to lamontcoleman

Update Server

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem

what can i do to restore my ipod when it says"the ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable. What do I do?

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