I pre ordered Love is on the radio by Mcfly it came out on 24th November but it has never downloaded on any of my devices. I have been on Itunes and checked for downloads but it says there are no downloads. on the store it just says purchased and I have no idea how to actually download it!
can anyone help!
Thanks
MacBook Pro (13-inch Mid 2012), iOS 7.0.4
Hi yasibear91,
Welcome to the Support Communities!
The following article will explain the Pre-order process:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
If you cannot find the file after following the steps above, you can redownload it:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you continue to have issues with this order, please notify the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy
pre order has not download
