iPod touch 5th gen

My iPod touch 5th gen has 12 white blocks going across the screen and lines going down it also the tochscreen isnt working either any ideas?

iPod touch

Posted on Dec 13, 2013 8:12 AM

Reply
1 reply

Dec 13, 2013 8:56 AM in response to Charlie282

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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iPod touch 5th gen

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