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New SSD will not boot internally, only from USB.

I'm trying to install a 480gb Crucial m500 SSD in my late 2011 13 inch macbook pro (i5 2.4 ghz). I can connect the ssd via usb and format/partition/erase/clone it however I want. Once it is cloned from my current HD, I can boot from the ssd while it is still connected via the USB port. If I replace the internal HD with the ssd and attempt to power on the mac, I receive a white screen with a flashing question mark inside of a folder icon.


I am running Mavericks and I have erased and cloned the ssd using both super duper and carbon copy cloner. The ssd is formatted as Mac OS Extended (Journaled). I am seeing this problem on the Crucial forums where users update the firmware, replace the drive, etc, but the issue persists. Crucial is stating "I would also recommend contacting Apple about this issue as I personally don't think it's a fault with the SSD." Here is a link, http://forums.crucial.com/t5/Solid-State-Drives-SSD/MBP-Mid-2010-doesn-t-see-M50 0-960GB-when-installed-in-the/td-p/138529/highlight/false/page/2.


PLEASE HELP!

MacBook Pro (13-inch Late 2011), OS X Mavericks (10.9)

Posted on Dec 13, 2013 8:07 AM

Reply
131 replies

May 3, 2014 4:56 PM in response to vincentms

Hopefully, this will be helpful.


I had the same problem with a Crucial 500M hard drive installed in a Macbook Pro. The drive would work OK and boot when attached to a USB port but I got the file folder error when it was installed internally.


Through experimentation, I found that if I pressed the Option key while booting, I could boot from the original hard drive connected to the USB port. But I also noticed that the system recognized the SSD drive mounted internally. Furthermore, I could select it at the option screen and it would boot!


So, I opted to boot from the recovery partition on the internal SSD and re-installed Mountain Lion. After the system re-install, the system recognized the SSD mounted internally and boots and runs fine!


I'm guessing that somehow I didn't get the new hard drive formatted quite properly for internal installation and that re-installing the OS corrected this. I'm not sure what I might have done wrong, because I basically followed the steps I have used on other Macbooks with traditional hard drives. Maybe someone here can enlighten us.

May 7, 2014 3:19 AM in response to Grinchpaws

I had a 960GB Crucial SSD installed and was working no problems until 2 weeks ago when it froze and wouldnt boot again, all I got was the no entry sign first then the folder sign and 'grey screen of death'. After going through the whole 'its working in a caddy but not internally' issue I sent the SSD back but the new one has the exactly same problem. When I hold option at boot the MBP recognises it as mounted but will neither boot from the Recovery Partition or The SSD itself.


I'm going to get a new SATA cable and try that this week. Did anyone posting here solve the same issue by replacing their SATA cable?

May 18, 2014 1:35 PM in response to jed104

Yes. One of my clients had a SSD that worked just fine for about half a year (the original drive on delivery) - suddenly it stopped. When mounted in target mode or externally it was readable, but behaved 'funny' - but I was able to migrate the user account.

I couldn't format from Mac OS.

Succeded from Windows, and the drive behaved normally - but ony externally mounted....

Tried different cable - everything worked fine (as did old fashioned hard disk using the original cable!).

Bought and installed new cable (should have been fixed under guarantee - couldn't wait for crappy Apple service).

Client happy again:-)

Jun 5, 2014 1:20 PM in response to BobRz

Incorrect - replacing the SATA cable did not resolve my issue. After trying and failing to find the exact SATA cable used in MBP's, I said screw it and had the apple store replace mine. $60 down the drain and they didn't even let me keep my old (perfectly functional) cable...


I'm still at square 1 with this. I'm typing this from my externally booted SSD, so I know it works fine.


This is pretty frustrating, and to exacerbate the situation Crucial banned me from the support page. Not because I used profane language or made legal threats, but because I condecendingly told them of my problem and the 5 other unanswered support threads pertaining to the identical problem, which happened to emerge in the three months prior.


I will give mad brownie points to anybody who can help me!

Jun 5, 2014 1:33 PM in response to ccm1192

Usually - well, at least 99% of the time - replacing the SATA cable will 'fix' the problem that you're having: were it not so, we wouldn't recommend it straightaway. It seems that the 'cheap' cables on eBay work better than an 'official' Apple cable - and I've no idea why.


I don't know why you were 'banned' from the Crucial user forums, but did you manage to get in touch with Crucial support? I've had, now, four Crucial SSDs (two SATA, two mSATA) and never had a problem with the drives nor getting tech support the two times that I've needed it - have you contacted actual tech support other than through the user forums.


Sorry that the new cable didn't solve your problem - if you want to take a chance on a non-Apple cable, search eBay with the Apple part number. I simply don't trust the Apple cables.


Clinton

Jun 7, 2014 12:47 AM in response to ccm1192

I had the same problem, and my fix didn't involve replacing the SATA cable. I simply swapped the old HDD and new SSD BEFORE cloning. Then, I booted to my old HDD externally and cloned it to my SSD. Then, I just restarted my MBP. It took a little longer to boot the first time, but it got quicker after that. It worked after that.


Another option to consider, instead of cloning the drive immediately. Try doing a fresh install of Mavericks on the new SSD. If you can't do that, you know you have a problem. After the fresh install, clone over the top of it. I noticed the logic board recognizes the new SSD better when a fresh install is done. My HDD had a bunch of errors that were irreparable in Disk Utility, and those errors clone over to the new drive. So, Idecided to just do a fresh install of Mavericks instead of clone my HDD to the new SSD. Noticeable speed increase with a fresh install as opposed to cloning. I just copied my essential files over to the SSD after the fresh install of Mavericks and all of my software.


I hope this helps you!

Jun 7, 2014 7:42 AM in response to iron_mike

iron_mike,


I don't know... I've done it both ways (putting the SSD in the enclosure AND installing the SSD into the internal bay and booting from my old drive in an enclosure) and both methods have worked for me and SHOULD work for either setup.


I'm just glad that you who've had problems have found another solution - I'll put it in my notes.


Clinton

Jun 26, 2014 2:07 PM in response to Grinchpaws

hello from greece ,


i have the same problem , my disk is not ssd , but is the new WD RED NAS disk 1TB , disk boot as external but as internal a take the flashing folder "icon" in boot ...


an i understand the problem is in the cable , so i need to change the cable (i believe that is a apple problem and they must help us for that but any way) , how i know which cable is the right one ? have any code or something else than i must check before order it ? i found 2-3 cables with a little "differences" in the description and i am not sure what to order


thank you very much for the help


Makis


ps to APPLE ,

i cant believe that i buy a computer at 2011 that NOT SUPPORT a new hard drives , how is this possible ? in all other computer around the world just buy a new hard disk and you change it, in APPLE PRODUCTS must prey i dont know where and you must be prepared to handle the most incredible things, things that is "self-evident" for all the world EXCEPT THE APPLE !!! i am very disappointed i believe that is unacceptable and malignity !!!

thanx apple

Jun 26, 2014 6:15 PM in response to makfor

If you look at the cable connecting it now there should be a number on it. It depends on what macbook you are using.


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New SSD will not boot internally, only from USB.

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