Grinchpaws

Q: New SSD will not boot internally, only from USB.

I'm trying to install a 480gb Crucial m500 SSD in my late 2011 13 inch macbook pro (i5 2.4 ghz).  I can connect the ssd via usb and format/partition/erase/clone it however I want.  Once it is cloned from my current HD, I can boot from the ssd while it is still connected via the USB port.  If I replace the internal HD with the ssd and attempt to power on the mac, I receive a white screen with a flashing question mark inside of a folder icon.

 

I am running Mavericks and I have erased and cloned the ssd using both super duper and carbon copy cloner.  The ssd is formatted as Mac OS Extended (Journaled).  I am seeing this problem on the Crucial forums where users update the firmware, replace the drive, etc, but the issue persists.  Crucial is stating "I would also recommend contacting Apple about this issue as I personally don't think it's a fault with the SSD."  Here is a link, http://forums.crucial.com/t5/Solid-State-Drives-SSD/MBP-Mid-2010-doesn-t-see-M50 0-960GB-when-installed-in-the/td-p/138529/highlight/false/page/2.

 

PLEASE HELP!

MacBook Pro (13-inch Late 2011), OS X Mavericks (10.9)

Posted on Dec 13, 2013 8:10 AM

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Q: New SSD will not boot internally, only from USB.

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  • by julienvs,

    julienvs julienvs Feb 21, 2014 7:20 AM in response to julienvs
    Level 1 (0 points)
    Feb 21, 2014 7:20 AM in response to julienvs

    Clean install solved it.

  • by ccm1192,

    ccm1192 ccm1192 Mar 24, 2014 7:11 AM in response to julienvs
    Level 1 (0 points)
    Mar 24, 2014 7:11 AM in response to julienvs

    I have the same problem as the initator of this thread.

         - 2012 Macbook Pro intel i5

         - Recently upgraded to OS X Mavericks

         - Crucial SSD drive runs fine externally, but once plugged in interally I receive the folder/question mark icon

        

     

    After posting multiple times on the crucial site and receiving arguably the worst customer support ever, I've decided I will never again buy a crucial product.

     

    I don't have a solution but I know why so many people are running into problems. Apparently the m500 drive (or its firmware) isn't compatible with apple's new OS update. This is the reason for the "no disk" icon when installing the newly cloned crucial drive internally.

     

    Yes, I can transfer all of my files/applications to the SSD if i run a fresh OS install on the SSD, but I don't want to do that.... I'm very picky about my itunes library, and specifically the "Date Added" sort category. I certainly want to retain these id3 tags, but p2p transfering causes the file to lose this information. This is why I want to use (and have been using) carbon copy cloner.

     

    The probelm will be solved if either a) Crucial addresses the problem and rereleases a new firmware or b) Apple updates Mavericks so it is compatible with Crucial's drives

  • by BobRz,

    BobRz BobRz Mar 24, 2014 7:17 AM in response to ccm1192
    Level 5 (6,115 points)
    Mar 24, 2014 7:17 AM in response to ccm1192

    If it works externally and not internally, it's the SATA cable.

  • by SailorT800,

    SailorT800 SailorT800 Mar 24, 2014 1:06 PM in response to Grinchpaws
    Level 1 (0 points)
    Mar 24, 2014 1:06 PM in response to Grinchpaws

    I had the same problem, but I swapped the drives before cloning using Disk Utility on my second try. My original HDD was plugged in through USB with the new SSD installed internally. That worked like a charm. You will probably need to hold down the Option key on the first startup following the cloning though and select the SSD. After that, it boots automatically to the SSD. I hope this helps everyone else.

  • by ccm1192,

    ccm1192 ccm1192 Mar 24, 2014 6:51 PM in response to BobRz
    Level 1 (0 points)
    Mar 24, 2014 6:51 PM in response to BobRz

    But if the problem is the SATA cable why would my Apple HDD work fine when connected internally? It's only the SSD that doesn't work internally.

  • by BobRz,

    BobRz BobRz Mar 24, 2014 7:25 PM in response to ccm1192
    Level 5 (6,115 points)
    Mar 24, 2014 7:25 PM in response to ccm1192

    Because the SSD is a lot more demanding on the cable than an HD. It's carrying a lot more data than the HD, so a marginal cable is going to cause problems. Search these forums, this happens all the time and a new cable resolves the problem. It makes no sense that it would be a Crucial problem. You've already proven the drive works.

  • by ccm1192,

    ccm1192 ccm1192 Mar 25, 2014 9:36 AM in response to BobRz
    Level 1 (0 points)
    Mar 25, 2014 9:36 AM in response to BobRz

    I'll give it a shot.

     

    Just because the drive boots externally doesn't necessarily exclude crucial from my error elimination list.

  • by JPBMW,

    JPBMW JPBMW Apr 1, 2014 6:59 PM in response to Grinchpaws
    Level 1 (4 points)
    Apr 1, 2014 6:59 PM in response to Grinchpaws

    I used Carbon Copy today when I cloned by Crucial Drive. It booted fine on my external in closed drive. However, tonight I have the flashing folder.

     

    Based on what I read I would think the cable needs to be replaced?

  • by BobRz,

    BobRz BobRz Apr 1, 2014 7:22 PM in response to JPBMW
    Level 5 (6,115 points)
    Apr 1, 2014 7:22 PM in response to JPBMW

    Sounds like it, yes.

  • by JPBMW,

    JPBMW JPBMW Apr 1, 2014 7:38 PM in response to BobRz
    Level 1 (4 points)
    Apr 1, 2014 7:38 PM in response to BobRz

    I fixit has a used one for $50. I found the same one on Amazon for $30 new. Why shouldn't I buy the new one?

  • by BobRz,

    BobRz BobRz Apr 2, 2014 3:53 AM in response to JPBMW
    Level 5 (6,115 points)
    Apr 2, 2014 3:53 AM in response to JPBMW

    You should. Ifixit doesn't always have the best prices, but it's a great place to find the part numbers. If you're sure it's the same part, but it from Amazon.

  • by JPBMW,

    JPBMW JPBMW Apr 2, 2014 7:17 AM in response to BobRz
    Level 1 (4 points)
    Apr 2, 2014 7:17 AM in response to BobRz

    Yes. I just ordered it from powerbookmedic.com and it was the same part number and OEM Apple. It was $29 plus shipping. I will install it Friday and report back.

  • by JPBMW,

    JPBMW JPBMW Apr 4, 2014 7:29 PM in response to BobRz
    Level 1 (4 points)
    Apr 4, 2014 7:29 PM in response to BobRz

    So here is an update on my situation...

     

    I received the cable from PowerBook Medic.com. I replaced the cable however after calling about another issue they said the cable was incorrect for my unibody. I have an Early 09 15" MBP. They are sending me a new one. There customer service is fantastic.

     

    Note to those attempting to do this themself. iFixIt.com does not mention that when removing the right speaker wire that it is soldered to the board! They made it seem as if it was sticking by ashesive. So now I may need to replace my logic board!

     

    I put my old HD back in, despite the wrong Sata Cable, booted fine. The Crucial SSD won't boot. Tomorrow I plan on doing another clone and dropping it in. I hope that works; this is rather frustrating!

  • by JPBMW,

    JPBMW JPBMW Apr 7, 2014 7:41 PM in response to Grinchpaws
    Level 1 (4 points)
    Apr 7, 2014 7:41 PM in response to Grinchpaws

    Here is more of an update. I hope someone can help me because I am very frustrated.

     

    1) I erased the drive and re-cloned it with no issues.

     

    2) The drive does show when I go to boot from it. I think I booted into the drive. It was  asking me for my DropBox login information. Is there any other way for me to know if I booted into the drive? I only HD was still showing on my desktop.

     

    3) When I go to reinstall the new SDD I still have the question mark folder appearing. The SATA cable has been replaced. Could it be the drive is bad??

     

    HELP!!!

  • by BobRz,

    BobRz BobRz Apr 8, 2014 4:18 AM in response to JPBMW
    Level 5 (6,115 points)
    Apr 8, 2014 4:18 AM in response to JPBMW

    I'm really not sure where you're at right now. Was the SSD clone created when the new SATA cable was in place?

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