HT203421: Troubleshooting the Mac App Store

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colin4247
Level 1 (0 points)

Q: Brought up dr panda app now page is frozen any ideas ?

Brought up Dr Panda app now cant get rid of it ,and page is frozen.

iPad 2, iOS 7.0.1

Posted on Dec 13, 2013 4:09 PM

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colin4247

Q: Brought up dr panda app now page is frozen any ideas ?

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  • by stedman1,

    stedman1 stedman1 Dec 13, 2013 4:12 PM in response to colin4247
    Level 9 (73,808 points)
    Apple Watch
    Dec 13, 2013 4:12 PM in response to colin4247

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.

     

    No content is affected by this procedure.