HT201328: How to unlock your iPhone

Learn about How to unlock your iPhone

teto_

Level 1 (0 points)

Q: how can i unlock my phone using itunes i cant remember the passcode

ive accidentially pressed the wrong passcode multiple time and now my phone is locked its says connect to itunes, im not really sure what to do after that.. id appriciate any help. thanks

iPhone 4S

Posted on Dec 13, 2013 4:41 PM

I have this question too

Q: how can i unlock my phone using itunes i cant remember the passcode

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by PhilipRoy,

PhilipRoy Dec 13, 2013 4:44 PM in response to teto_
Level 3 (885 points)

Dec 13, 2013 4:44 PM in response to teto_

With the new IOS 7 therer has been what is know as an activation lock in which disables the user to restore the device to default settings without knowing the password to the apple id. Once you have restored the device back to default settings it will then ask you to plug in the apple id password. Once you have verified your identity with the apple id password you will be good to go!
Good luck.
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by ChrisJ4203,

ChrisJ4203 Dec 13, 2013 4:46 PM in response to teto_
Level 9 (59,919 points)

iPhone

Dec 13, 2013 4:46 PM in response to teto_

Follow the instructions in this support document http://support.apple.com/kb/ht1212
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