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ClimberJoe

Q: Migration Assistant is NOT working

Migration Assistant is NOT working - Have tried from from a hard disk and using the Thunderbolt cable.  Keeps Looking for Source.

 

Any ideas?  I really want to more on to my new Mac.

MACBOOK PRO (RETINA, 15-INCH, LATE 2013), OS X Mavericks (10.9)

Posted on Dec 13, 2013 7:36 PM

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Q: Migration Assistant is NOT working

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  • by pammcg,

    pammcg pammcg Mar 4, 2014 12:48 PM in response to ClimberJoe
    Level 1 (0 points)
    Mar 4, 2014 12:48 PM in response to ClimberJoe

    That the Migration Assistant doesn't work is a KNOWN ISSUE.  Last week I got a new iMac and the old and new couldn't find one another.  I called tech support 3 times and spent I don't know how long on the phone.  They finally suggested I take them both to an Apple store, which I did today.  The Genius knew all about it - said it's a known issue.  To "resolve" it he started the old iMac in "disk mode" and then the new one could see it, but that wasn't an adequate fix: After spending over an hour moving the files, they wouldn't have been in their proper folders.  I would have had to manually file 6 years worth of pics and files!  NFW - I returned the new computer and will make do with my old one until Apple gets this right. 

  • by philipfromsa,

    philipfromsa philipfromsa Jul 24, 2015 11:36 PM in response to pammcg
    Level 1 (0 points)
    Jul 24, 2015 11:36 PM in response to pammcg

    REALLY angry about this one.

     

    Just spent a full day trying to migrate my 2013 iMac to new 2015 retina one with a new Thunderbolt cable that cost about $50

     

    The two machines just never 'see each other' and I'm NOT doing this via wifi.

     

    How on earth can this be an 'issue' that doesn't have a fix?????