Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

first time making a purchase with this new mac...

when I type in my password, it prompts me to ask my security questions, but i can't remember one of them,any help?

thanks

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Dec 13, 2013 11:21 PM

Reply
1 reply

Dec 14, 2013 5:18 AM in response to sh9683

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.


Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551


Forgotten security questions - https://discussions.apple.com/thread/3955839?answerId=18402551022#18402551022 and https://discussions.apple.com/thread/4022217


More involved forgotten question issues - https://discussions.apple.com/thread/3961813


John Galt's tips (09&11/2012) - https://discussions.apple.com/thread/4370293?answerId=19809294022#19809294022 and https://discussions.apple.com/thread/4489810?answerId=20229239022#20229239022


If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

first time making a purchase with this new mac...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.