Install new software password help?

How do I figure out what my password is to install new software. Does not accept my apple password which is the only one I have on this new MacBook Air?

MacBook Air, OS X Mavericks (10.9), Where does it save passwords

Posted on Dec 13, 2013 10:53 PM

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Posted on Oct 5, 2017 5:14 AM

I have had this issue several times. The installation password is the password you use to open your computer. It may or may not be the same as your Apple ID password depending what you have chosen.


Michelle

2 replies

Dec 13, 2013 10:54 PM in response to Support Nicky

Welcome to Apple Support Communities


When you set up a Mac, it lets you choose which password you want to use, and it is not your Apple ID password.


First of all, try resetting the user account password with your Apple ID > http://support.apple.com/kb/HT1274


If it does not work, you need to reset the password through OS X Recovery > http://discussions.apple.com/docs/DOC-4101

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