"not enough storage, go to settings". What am I doing wrong?

Question

Level 1

1 points

"not enough storage, go to settings". What am I doing wrong?

I use an IPad and an IPod touch. I had the message that "not enough storage" was left for me to download new music I've bought. I then purchased the iCloud twelve pound yearly storage plan. However I am still getting the message "not enough storage .... Go to settings". I decided to purchase the next plan, ( twenty eight pounds a year) but still get the same message. I can't download new apps either. What am I doing wrong? I certainly don't have anywhere near that amount if music/photos.

Hope you can help. Thank you, Janice

iPod nano, iOS 1.x, iPod Touch 5.1

Posted on Dec 14, 2013 1:05 AM

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Answer 1

Dec 14, 2013 1:19 AM in response to Janice201

This Message has nothing to do with iCloud, it just means that the storage of your device is full and that you would have to delete content from your device (like music, videos, and other data) in order to be able to download other content again.

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Answer 2

Janice201 Author

Level 1

1 points

Dec 14, 2013 1:45 AM in response to david.menzel

When I had the message the first time, and bought storage from ICloud. The message came up again a few days later, , so I bought more space. What I cannot understand is that I have added nothing since purchasing the first storage from I cloud, let alone the second storage plan. I am told I have space available when I go into "settings". I have used 13.8 GB and have 91.60 MB available. iCloud tells me I have total storage of 15 GB and available 12.9GB.

Tis means I have a lot of space on I cloud, doesn't it?

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Answer 3

AnaMusic

Level 9

57,562 points

Dec 14, 2013 1:51 AM in response to Janice201

Janice201 wrote:

. when I go into "settings". I have used 13.8 GB and have 91.60 MB available.

iCloud tells me I have total storage of 15 GB and available 12.9GB.

Tis means I have a lot of space on I cloud, doesn't it?

Yes... BUT you Do Not have enough Space on your Device.

You need to Delete Content from your Device.

Note:

iCloud Storage does not increase the Storage Capacity of a Device.

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Answer 4

Dec 14, 2013 1:54 AM in response to Janice201

No, because you wrote that you only have 91.6 MB (Megabytes) left and this means that you would have to delete apps (that you don't use anymore) or other media like music, videos from your device in order to be able to install new apps or download other media on your device.

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Answer 5

Janice201 Author

Level 1

1 points

Dec 14, 2013 4:16 AM in response to Janice201

Thank you for this information. I now understand that buying extra space from ICloud does not mean I can keep increasing stuff on my iPad.

So..... If I delete stuff from my iPad, does this mean that it will be stored on ICloud should I want to retrieve it at some future date? If this is so, how would I find the music/photos etc stored on ICloud ?

Sorry, if I sound stupid!!

Janice

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Answer 6

Dec 14, 2013 4:21 AM in response to Janice201

Unfortunately, you won't be able to retrieve everything but you could re-download your purchased iTunes media again (depending on your country.) You will find this section in the iTunes Store app (More > purchased) and in the App Store App (Updates > Purchased) and see what is available for re-download.

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Answer 7

Janice201 Author

Level 1

1 points

Dec 14, 2013 4:38 AM in response to david.menzel

Thank you. Problem solved. You have been most helpful.

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Answer 8

Dec 14, 2013 4:39 AM in response to Janice201

You are welcome

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Answer 9

Sheskymi

Level 1

8 points

Jul 9, 2014 7:42 PM in response to david.menzel

How do I delete movies? Is there a hd location?

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Answer 10

Jul 9, 2014 7:46 PM in response to Sheskymi

Delete movies from your iOS device? If so, go to the Video app and swipe left on the Movie or Movies you want to delete, and then click on the Delete when it displays.

Cheers,

GB

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