TS1382: iPod troubleshooting basics and service FAQ

Learn about iPod troubleshooting basics and service FAQ

BATMAN2710

Level 1 (0 points)

Q: my iPod is frozen with the screen on and its locked? i can't do anything with it..

My ipod has frozen with screen on and its locked and i cant do anything with it? has anyone else had this problem?

please help..

Posted on Dec 14, 2013 7:59 AM

I have this question too

Q: my iPod is frozen with the screen on and its locked? i can't do anything with it..

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Helpful answers

by mario49,

mario49 Dec 16, 2013 7:22 AM in response to BATMAN2710
Community Specialists

Dec 16, 2013 7:22 AM in response to BATMAN2710

Hello BATMAN2710,

Thanks for using Apple Support Communities.
For more information on this, take a look at:

iPod: No power or frozen
http://support.apple.com/kb/ts1404

Best of luck,
Mario
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