Q: My son's old ipod 3rd generation had to be reset and now it won't let me set up my appleID. It says server problem.

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cjsmith79

Level 1 (0 points)

Q: My son's old ipod 3rd generation had to be reset and now it won't let me set up my appleID. It says server problem.

I had to reset my son's old ipod and now when I have to click to log-in to my apple id or create a new one it says server problem. If I click to skip this step, it does load the basic factory settings but will not let me turn on wifi to add anything else to the ipod. Anyone know how to fix a server problem or is this old ipod pretty much history?

Posted on Dec 14, 2013 9:11 AM

I have this question too

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stevejobsfan0123

Level 8 (44,007 points)

iPhone

A:

Yes, if it's grayed out it sure seems like a hardware issue.

You're seeing a server error when trying to enter the Apple ID because an Internet connection is required to sign in.

Posted on Dec 14, 2013 9:19 AM

Q: My son's old ipod 3rd generation had to be reset and now it won't let me set up my appleID. It says server problem.

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by stevejobsfan0123,

stevejobsfan0123 Dec 14, 2013 9:14 AM in response to cjsmith79
Level 8 (44,007 points)

iPhone

Dec 14, 2013 9:14 AM in response to cjsmith79

You say it won't let you turn on Wi-Fi, can you describe that more? Is it grayed out? If you just restored the iPod and the Wi-Fi is grayed out that usually indicates a hardware issue so it could be "history."

I believe a replacement for that generation is $99.
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by lllaass,

lllaass Dec 14, 2013 9:15 AM in response to cjsmith79
Level 10 (190,707 points)

Apple Watch

Dec 14, 2013 9:15 AM in response to cjsmith79

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
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by stevejobsfan0123,

stevejobsfan0123 Dec 14, 2013 9:15 AM in response to cjsmith79
Level 8 (44,007 points)

iPhone

Dec 14, 2013 9:15 AM in response to cjsmith79

iPod repair pricing
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
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by cjsmith79,

cjsmith79 Dec 14, 2013 9:18 AM in response to stevejobsfan0123
Level 1 (0 points)

Dec 14, 2013 9:18 AM in response to stevejobsfan0123

I had to restore this ipod to factory settings. When you first set the ipod up, it asks you to enable locations which I did. Then it asked you to input your current apple id or create a new one. When I go to click either option, it says server problem. It won't let me create any id. I clicked to skip this step and then it loaded up all the basic apps that come with the ipod touch. I went to settings to see if I could connect to wifi and it was grey. It wouldn't let me turn it on or off. I'm thinking that since wifi works on all of my other devices right now that this ipod is officially history.
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Accepted Answer · Dec 14, 2013 9:19 AM

stevejobsfan0123

Level 8 (44,007 points)

iPhone

Dec 14, 2013 9:19 AM in response to cjsmith79

Yes, if it's grayed out it sure seems like a hardware issue.

You're seeing a server error when trying to enter the Apple ID because an Internet connection is required to sign in.

Q: My son's old ipod 3rd generation had to be reset and now it won't let me set up my appleID. It says server problem.

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by stevejobsfan0123,

by lllaass,

by stevejobsfan0123,

by cjsmith79,

by stevejobsfan0123,Solvedanswer

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