cannot send or receive e-mail

Question

Level 1

5 points

cannot send or receive e-mail

I cannot send or receive email. Has been working fine until last 2 days. No changes in system. Internet working. Can send on my macbook pro with same settings in mail preferences/account

iMac, Mac OS X (10.6.8)

Posted on Dec 14, 2013 9:06 AM

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Answer 1

CarlAVII

Community Specialist

Dec 16, 2013 2:14 PM in response to Marc Cahn

Hello Marc Cahn,

We've an article that provides tips and information which can help get your mail moving again.

OS X Mail: Troubleshooting sending and receiving email messages

http://support.apple.com/kb/TS3276

Cheers,

Allen

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Answer 2

Marc Cahn Author

Level 1

5 points

Dec 17, 2013 10:33 PM in response to CarlAVII

The issue is that my settings are correct. I know that because they are the sae as the ones on my acbook pro and I receive e-mail there. This weekend for no apparent reason e-mail was sent and received for a short period of time, but since thenit remains non functional.What could be causngit to be blocked from sending or receiving most of the time?

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Answer 3

CarlAVII

Community Specialist

Dec 23, 2013 6:22 AM in response to Marc Cahn

Marc,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

Regards,

Allen

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