HT201371: Use Touch ID on iPhone and iPad

Learn about Use Touch ID on iPhone and iPad
Cliverson

Q: I have problems with my iPhone 5s concerning the touch ID feature.

Whenever I reboot the phone the touch id gets erased and it won't let me add another fingerprint.  The "add a fingerprint..." feature is showed in grey color instead of blue, making it unclicable. Help please?

iPhone 5s, iOS 7.0.4

Posted on Dec 14, 2013 11:49 AM