iTunes Match supports up to 10 devices. I can only have 5!

Question

Level 1

5 points

iTunes Match supports up to 10 devices. I can only have 5!

It clearly says on the apple website "iTunes Match supports up to 10 devices — including your computer, iPhone, iPod touch, iPad and Apple TV."

I have iTunes Match on my iphone, ipad, two computers and my Apple TV and it won't let me add any more devices.

I have to turn off iTunes Match on my computer or iphone if I want to add another divide. Is this because I signed up to iTunes Match when you could only have 5 devices?

Also all my products are updated to the latest software.

iOS 7.0.4

Posted on Dec 14, 2013 12:41 PM

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Answer 1

judysings

Community Specialist

Dec 16, 2013 11:06 AM in response to R0BUST

Hi Robust,

Welcome to the Support Communities!

The articles below may be able to help you with this.

Click on the links to see more details and screenshots.

iTunes Store: Associating a device or computer to your Apple ID

http://support.apple.com/kb/HT4627

iTunes Store: Subscribing to iTunes Match

http://support.apple.com/kb/HT4914

iTunes Store: Troubleshooting iTunes Match

http://support.apple.com/kb/ts4054

Cheers,

- Judy

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Answer 2

R0BUST Author

Level 1

5 points

Dec 18, 2013 8:37 AM in response to judysings

Nope of that helped.

I have deactivated all of my devices from itunes match and readded 3 of them. But it still wont let me have over 5!!! I get this message....

"Including this one, you have authorised 3 computers out of your available 5"

Why do I only get 5 and not 10?

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Answer 3

Dec 18, 2013 11:54 AM in response to R0BUST

Hi,

I suggest that you read this http://support.apple.com/kb/ht1420

You are permitted to authorise up to 5 computers to use iTunes but you can have up to 10 devices (including authorised devices) associated with you account.

Jim

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Answer 4

CT Chau

Level 1

0 points

Jan 9, 2014 8:08 PM in response to R0BUST

5 authorised devices = itune device such as iMac, Windows...
10 devices = authorised devices + IOS device (iPhone + iPad + Apple TV)....
IOS device seem do not need authorised before use.

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