Q: I broke my iPod (5th generation), is there any way I can send it in?
I broke the screen of my 5th generation and it finally freaked out and is changing colors on the screen. The camera doesn't work now cause of the hole and neither does the mic so I was just wondering if I can send it in and they can fix it or just send me a new 1 like they do with the 4th generation
iPod touch, iOS 7.0.1
Posted on Jan 3, 2014 12:19 PM
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
You can do the exchange at an Apple store
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it to Apple
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Posted on Jan 3, 2014 12:19 PM