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I broke my iPod (5th generation), is there any way I can send it in?

I broke the screen of my 5th generation and it finally freaked out and is changing colors on the screen. The camera doesn't work now cause of the hole and neither does the mic so I was just wondering if I can send it in and they can fix it or just send me a new 1 like they do with the 4th generation

iPod touch, iOS 7.0.1

Posted on Dec 14, 2013 3:44 PM

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Posted on Jan 3, 2014 12:19 PM

Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.

Apple - iPod Repair price

You can do the exchange at an Apple store

Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar


or send it to Apple

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

1 reply
Question marked as Best reply

Jan 3, 2014 12:19 PM in response to 2kewl4u

Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.

Apple - iPod Repair price

You can do the exchange at an Apple store

Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar


or send it to Apple

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

I broke my iPod (5th generation), is there any way I can send it in?

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