HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News

Learn about Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News
Jonathan Díaz

Q: How i change my acount question

How i change my acount question

iPhone 4S, iOS 7.0.4

Posted on Dec 14, 2013 4:30 PM

Close

Q: How i change my acount question

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Dec 15, 2013 3:01 AM in response to Jonathan Díaz
    Level 10 (135,663 points)
    iTunes
    Dec 15, 2013 3:01 AM in response to Jonathan Díaz

    Assuming that you've forgotten your answers then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use.