HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
akram barase
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Q: hello >>> my iphone 4 has completely disabled how do i enable it?

hello >>>> my iphone 4 has completely disabled i tried all the tricks how can I enable it?

iPhone 4, iOS 4.1

Posted on Dec 14, 2013 7:46 PM

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akram barase

Q: hello >>> my iphone 4 has completely disabled how do i enable it?

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  • by norm123,

    norm123 norm123 Dec 17, 2013 9:32 AM in response to akram barase
    Community Specialists
    Dec 17, 2013 9:32 AM in response to akram barase

    Hello akram barase

     

    Try putting your iPhone in recovery-mode and then restore it. Check out the article below for further instructions on getting your iPhone back up and running after it is disabled.

     

    iOS: Forgotten passcode or device disabled after entering wrong passcode

    http://support.apple.com/kb/ht1212

     

    Alternatively, place the device in recovery mode and restore it to erase the device:

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

    Regards,

    -Norm G.