Why can't I download an app?cloud with blue arrow

Question

Level 1

6 points

Why can't I download an app?cloud with blue arrow

Hi guys,why can't I download a cabbies mate map app?its been paid for,all I have is a cloud with a blue arrow facing downwards,please help

iPad 2, iOS 7.0.2

Posted on Dec 15, 2013 5:17 AM

Reply

Answer 1

Best reply

Demo

Level 10

166,507 points

Dec 15, 2013 5:32 AM in response to Cool cabbie

Did you tap on the cloud icon and see if the app will download? Do you have restrictions set for installing apps? Settings>General>Restrictions>Installing Apps>Off.

Reply

Answer 2

Dec 15, 2013 5:55 AM in response to Cool cabbie

If Restrictions are not set, you can also try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.

Try again to see if the problem persists.

Reply

Answer 3

Jul 23, 2017 9:19 AM in response to Cool cabbie

Hi I'm trying to download apps on my phone and when I go to App Store and I press what app I want it's a cloud with a blue arrow

Reply

Answer 4

Jul 23, 2017 9:34 AM in response to Jayiaballin

Hi Jayiaballin. If the app is more tham 100 MB, you need a WiFi connection to download it.

Reply