Q: An image of an iTunes logo with a mini USB connected to the Apple TV appears in the TV set screen. Procedure to reset Apple TV using iTunes in the PC marked an unknown 1611 error message
An image of an iTunes logo with a mini USB connected to the Apple TV appears in the TV set screen. Procedure to reset Apple TV using iTunes in the PC marked an unknown 1611 error message
Any recommendation or should I get it back to the store due to a hardware problem?
AppleTV 2, iOS 7.0.4
Posted on Dec 15, 2013 10:44 AM
• Check that you have correctly followed the instructions for your model of Apple TV.
• If not already, try using a powered USB port.
• Repeat the process but this time try connecting the cable while iTunes is closed.
• Repeat the process with another cable.
• Try restoring the Apple TV on another computer in another location.
Posted on Dec 15, 2013 11:14 AM