airplay not working

Question

Level 1

9 points

airplay not working

I have a new apple TV and i cant pick up aireplay on my ipad or iphone. I already have an apple TV in my bedroom so i know all my devices are compatable.

Since plugging in and setting up the new apple TV in my living room, the apple TV in my bedroom now also wont pick up AIrplay or mirror options, any ideas, nothing has changed as far as i can see, (other than plugin in my new apple TV and linking it with my icloud and itunes account etc. It was all working before (i have also follwed the apple support guide and everything is as it should be from a settings POV). all devices are also connected to the same network and pull in my films and music from my icloud, please hlep???

AppleTV 2, iOS 7.0.4

Posted on Dec 15, 2013 10:49 AM

Reply

Answer 1

Dec 15, 2013 11:12 AM in response to alexbirch2

Welcome to the Apple Community.

Try the following steps, check whether things are working after each step where appropriate, before trying the next.

1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)

2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).

3. Restart the Apple TV (Settings > General > Restart).

4. Restart the Apple TV by removing ALL the cables for 30 seconds.

5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)

6. Restart your mobile device.

Reply

Answer 2

alexbirch2 Author

Level 1

9 points

Dec 15, 2013 11:36 AM in response to Winston Churchill

I re-started the Rooter and this appears to have resolved the issue. thankyou

Reply