HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
alexbirch2
Level 1 (5 points)

Q: airplay not working

I have a new apple TV and i cant pick up aireplay on my ipad or iphone. I already have an apple TV in my bedroom so i know all my devices are compatable.

Since plugging in and setting up the new apple TV in my living room, the apple TV in my bedroom now also wont pick up AIrplay or mirror options, any ideas, nothing has changed as far as i can see, (other than plugin in my new apple TV and linking it with my icloud and itunes account etc. It was all working before (i have also follwed the apple support guide and everything is as it should be from a settings POV). all devices are also connected to the same network and pull in my films and music from my icloud, please hlep???

AppleTV 2, iOS 7.0.4

Posted on Dec 15, 2013 10:49 AM

by Winston Churchill,Solvedanswer
Winston Churchill Winston Churchill
Level 10 (104,506 points)
Apple TV
A:

Welcome to the Apple Community.


Try the following steps, check whether things are working after each step where appropriate, before trying the next.


    1.    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)

    2.    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).

    3.    Restart the Apple TV (Settings > General > Restart).

    4.    Restart the Apple TV by removing ALL the cables for 30 seconds.

    5.    Restart your router. (Also try removing it’s power cord for at least 30 seconds)

    6.    Restart your mobile device.


Posted on Dec 15, 2013 11:12 AM

Close
alexbirch2

Q: airplay not working

  • All replies
  • Helpful answers

  • by Winston Churchill,Solvedanswer

    Winston Churchill Winston Churchill Dec 15, 2013 11:12 AM in response to alexbirch2
    Level 10 (104,506 points)
    Apple TV
    Dec 15, 2013 11:12 AM in response to alexbirch2

    Welcome to the Apple Community.


    Try the following steps, check whether things are working after each step where appropriate, before trying the next.


        1.    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)

        2.    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).

        3.    Restart the Apple TV (Settings > General > Restart).

        4.    Restart the Apple TV by removing ALL the cables for 30 seconds.

        5.    Restart your router. (Also try removing it’s power cord for at least 30 seconds)

        6.    Restart your mobile device.


  • by alexbirch2,

    alexbirch2 alexbirch2 Dec 15, 2013 11:36 AM in response to Winston Churchill
    Level 1 (5 points)
    Dec 15, 2013 11:36 AM in response to Winston Churchill

    I re-started the Rooter and this appears to have resolved the issue. thankyou