HT3910: Mac OS X v10.6 Snow Leopard: How to Erase and Install
Learn about Mac OS X v10.6 Snow Leopard: How to Erase and Install
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Helpful answers
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Dec 15, 2013 12:39 PM in response to lnwjab84by thomas_r.,★HelpfulIt was not hacked, nor was this a virus. You erased the hard drive, so there's no system for it to start up from. I'm not sure what "it won't let me install" means, since you haven't given a specific error message, detailed description of the problem or information about how you were trying to install.
First, before you do anything else, was the data on that drive backed up? If not, it's currently gone. You may be able to get most of it back using a data recovery tool. If you need to do this, do not do anything else with that drive, and see Recovering deleted files.
If you already had Mavericks installed before erasing the hard drive, hold down command-R at startup. This should start you up in recovery mode. From there, you can reinstall Mavericks. If you did not have Mavericks installed, or if you did but cannot get it to start in recovery mode, then you will need to reinstall an older system. If the machine originally came with Snow Leopard (Mac OS X 10.6) or older, you will need the install disks to do this. If it came with a more recent system, try holding down command-option-R at startup to boot into internet recovery mode. You will need to be on a decently-fast network.
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Dec 15, 2013 12:55 PM in response to thomas_r.by lnwjab84,thank you so much!! now the problem is i cannot reinstall maverick at all. it wont let me. how do i reinstall snow lepoard?
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Dec 15, 2013 1:39 PM in response to lnwjab84by thomas_r.,Again, what does "it won't let me" mean? What specifically are you doing, and what is happening in response?
As for reinstalling Snow Leopard, you would need to start up from your Snow Leopard install disk to do that.
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Dec 15, 2013 2:08 PM in response to thomas_r.by lnwjab84,well we dont have the disk and we bought it as used. even the cd rom wont work..are there other way to fix this?
its hard to explain.. sorry for confusions
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Dec 15, 2013 2:27 PM in response to lnwjab84by thomas_r.,If we knew how the Mavericks install was failing, someone might be able to suggest a way to get it to work. The problem is, we still don't know that.
If you end up having to reinstall Snow Leopard, you will need the install disk. You can order replacements for a small shipping & handling fee from Apple. Whether that will be necessary or not is still up in the air.
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Dec 15, 2013 2:28 PM in response to lnwjab84by Eustace Mendis,Can you identify the Macbook model? There is a serial number on back of the laptop.
http://support.apple.com/kb/HT1366
http://www.powerbookmedic.com/identify-mac-serial.php
It is possible the computer is too old to run Mavericks - the model will establish that.