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i forgot my security question answer and i can't reach my rescue mail adress. How can i reset them?

Hello,


I forgot my security question and password rescue mail adress.So I cant change my security question and rescue mail adress.

But still I can change my password on iPhone and my account mail adress( not rescue mail adress)


How can I change my security question and Password rescue mail adress.?

Posted on Dec 15, 2013 12:22 PM

Reply
Question marked as Best reply

Posted on Dec 15, 2013 12:24 PM

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.


Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'. Please be patient waiting for the return

phone call. It will come in time depending on how heavily the servers are being hit.


2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

5 replies
Question marked as Best reply

Dec 15, 2013 12:24 PM in response to homerek

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.


Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'. Please be patient waiting for the return

phone call. It will come in time depending on how heavily the servers are being hit.


2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

i forgot my security question answer and i can't reach my rescue mail adress. How can i reset them?

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